Alex Doe

A

Alex Doe

Online

Hi, I'm having trouble with my VPN connection.

10:00 AM

Hello Alex, I can help with that. Have you tried restarting the VPN client?

10:01 AM

Yes, I did. It didn't work.

10:02 AM

Okay. Could you please send me a screenshot of the error message you are seeing?

10:03 AM

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